The 2018 REISA Awards for Excellence recently took place, recognising exceptional performers throughout South Australia’s real estate industry. The night itself was Cuban-themed and hosted by Dave Thornton, with over 800 agents in attendance.
Of the winners and finalists, many of whom Real Estate News Group has featured previously in our Top Agents Profiles, their words of wisdom provided insight into their approach, which has earned accolades such as these. For a full list of winners, refer to the bottom of the article.
Valerie Timms was awarded the ‘Local Residential Salesperson – Hills/Fleurieu’ Gold medal, and told Real Estate News Group earlier this year that she relies on a personal touch and perfectionism to reach customers.
“Great customer service experiences with a personal touch. This creates repeat and new referral business. Think: giving candles at the first meeting. Think: Open inspections with chocolates, diffusers, candles and a beaming smile.
“My passion for getting it right and self-confessed ‘perfectionism’ drives me to constantly improve and question all aspects of efficiency. I simply thrive on getting things done right, well, beautifully, creatively and differently.”
Leonie Simmons also won Gold, competing in the ‘Local Residential Salesperson – Regional’ category, telling Real Estate News Group earlier this year that she is “a bit of an opportunist and however simple it sounds, being present and ‘on’ in readiness to seize the next opportunity is fundamental in business generation … I am focused on suiting up, showing up and delivering game changing service irrespective of the time, day, or circumstance.”
Winning Bronze in the same category was Carl Semmler, who gave his thoughts in May, advising that, “In a regional town service is the key and the best source of business is referral, which comes from word of mouth. That is why we focus on our customer service and standards in that area.
“Be very active in the community,” Carl says. “Whether it is socially, sporting clubs, charities or other local organisations. Building relationships is important to my business and also nurturing those relationships is something I focus on a lot.”
Mark Bressington was awarded Bronze place in the competitive ‘Local Residential Salesperson – Eastern/City’ category – late last year, Mark put an emphasis on speed, saying, “When it comes to answering enquiries and getting information out to buyers, I believe it’s very important to act with a sense of urgency. Through delivering quality information to buyers, when it comes time to sell their own home down the track, there’s a good chance you’ll be on their shopping list.”
Kate Smith was awarded Gold in the ‘Local Auction Salesperson’ and ‘South Australian Salesperson – Residential’ categories, recognised on Real Estate News Group for both her overall real estate success and social media aptitude.
“Brand monitoring is an important aspect of social media,” says Kate, “As it is another avenue that allows us to keep track and get feedback of what others are saying about us. The diverse audience these platforms reach is a huge advantage and most importantly people spend a lot of time on social media which is increasing daily.”
The REISA Awards celebrated a host of other agents featured on this site, including Tom Hector, Matt Smith and Simon Noakes, as well as many who Real Estate News Group has not had the chance to feature, including Ellie Allam, Kirk Fernandez, Bronte Manuel and Oren Klemich.
South Australia’s talented pool of real estate agents continues to earn accolades and keep the market thriving – amid a shaky industry, SA is holding strong.
The full list of winners can be found below.